Overview & Problem

CSA Agency is an award-winning talent agency that operates in the United States. Based on the East Coast, they provide entertainment and talent services for all types of events.

 The stakeholders wanted to represent and demonstrate that the agency was also open to finding more if the client needed it. Due to their fear of presenting too much information to users, they found this to be a challenge. 

To avoid bouncing rates data, it was important to deliver information in a clean format while also directing customers to bookings. 

Discovery Phase

In addition to having a distinctive style, the agency wanted to extend their presence online and create a more uniform and clean appearance.

Being a talent agency with multiple services to market can be challenging. My first step was to research and collect as much information as possible so that users could navigate and find what they were looking for more easily. Simply by typing the service, users will find out all of the specs needed to book the artist.

In order to make booking a service as seamless as possible, I started thinking about what would be the most beneficial outcome for users. Finding the information should not be too difficult. Users can not only book a service, but also find out what they are missing with the simple yet complex solution.